Closing Performance Gaps

There will naturally be gaps in the different varieties of performance whether that be in the classroom, following decorum, in practice, in games, etc. We must have a system to identity and close those gaps. Ultimately, we have to presume that any phenomenon occurring or not occurring is a result of our structures, protocols, culture, and rituals.

• Knowledge Gaps
• “What do you want me to do?”
• “How do you want me to do it?”

Gaps in Knowledge are closed through INFORMING, TEACHING, TRAINING

• Importance Gaps
• “Why do you want me to do it?”
• “When do you want me to do it?”

Gaps of urgency are closed through PRIORITIZATION, COMMUNICATION, EXPECTATIONS

• Action Gaps
• “Do I chose to do it?”
• “Am I intentional about how I do it?”

Gaps of action are closed through CULTURE, COMMITMENT, ACCOUNTABILITY

ULTIMATELY, IF OUR STAFF AND OUR SYSTEMS HAVE NOT ATTENDED TO THESE NINE DEGREES OF GAP CLOSING, THE PROBLEM IS A MATTER OF LEADERSHIP AND NOT A PROBLEM WITH THE SUBORDINATE UNTIL THESE DEGREES ARE IMPLEMENTED